Communication, Negotiation, Conflict Resolution
This course is designed to help improve written, oral and negotiating skills within the construction industry. The course contains interactive elements and case studies, practical examples, a search function, course glossary and a reference library.
Communication, Negotiation, Conflict Resolution is intended for supervisors, project managers, etc. who must deal effectively and professionally with employees, sub trades, owners, clients, engineers and employers.
This course is accredited by the Canadian Construction Association (CCA) for 2 credits toward Gold Seal Certification.
Course Length; Approximately 4 hours